Designers:

The University of Sydney CX Design Team

Our practice works with:
Portfolio and product teams who are developing or delivering solutions.

Who need:
A customer focused vision for initiatives.
A solution to a business or customer problem.

We offer:
Discovery and insights through customer research and engagement. Leadership in product design using co-design and collaboration. Alignment of a team around solving the highest value customer problems in an experience outcome focussed way.

Delivering:
New product solutions that innovate and differentiate to make Sydney University a world leader in the education sector.

Project: Sydney Uni App

For: Students and Staff of Sydney University

Who Need: To know about opportunities, activities and services the university provides. A fast way to access services and support, join clubs and book into relevant events. Who want to feel part of the university and their campus.

Sydney Uni's: Sydney Uni App

Provides: A clean intuitive App. Personalised content that suggests the most relevant activities and services based on accurate predictions of user needs. A instant way to book into events and services, all viewable in a day planner. A simple but fast way to find answers to any questions via a smart search. Faster access to help and support when needed most.

Category: Interact

Designers and Project Team:
Rahul Nath (CX Design Practice Manager)
Fino Lin (CX Designer)
Kshitiz Bhargava (Technology Lead)
Katherine Sutarlim (Technology Lead)
Drasko Mitrikeski (Program Manager)